outreach

Resources

Webinar: Coming Back to Your Why: A Reflection on the Importance of Outreach Work

Through this guided session, outreach staff have an opportunity to pause and reflect on the importance of their work and reconnect with why they do it.

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Resources

Webinar: Culturally-Sensitive and Trauma-Informed Data Collection

This webinar explores how to take a culturally-sensitive and trauma-informed approach when collecting sensitive data during the enrollment process. This has become especially important, as some families are hesitant to provide personal information due to immigration fears.

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Resources

Webinar: Effective Communication and Collaboration

This webinar includes useful tips on communicating with staff at health care provider offices, with prospective clients, and with each other. Although the webinar was designed for Outreach Specialists in the Welcome Baby program, it is relevant and helpful for anyone who communicates with others … in other words, everyone.

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