Webinar: Effective Communication Strategies

Your challenge: Explain a free public health service to a sleep-deprived, exhausted, and perhaps heavily medicated person who has just given birth and is in the hospital dealing with doctors, nurses, and lots of other medical staff (not to mention family and friends) coming in and out of the room. The patient doesn’t know anything about you or the service, and may be skeptical for any number of reasons. You have just a few minutes to get them to enroll.

Impossible? It’s all in a day’s work for the Hospital Liaisons of L.A. County’s Welcome Baby program, which is available free at participating hospitals during pregnancy and for nine months after the baby is born. (Learn more and sign up at WelcomeBabySupport.org.)

Obviously, these Hospital Liaisons need superpower skills to communicate effectively and quickly.

So, in this webinar — hosted by LA Best Babies Network on February 16, 2023, for staff in our network of home visiting organizations and Welcome Baby hospitals — Teresa McKee and Melissa Sims of Work2Live Well help those Hospital Liaisons and other participants:

• Reflect on their own communication strengths and challenges
• Identify strategies that support effective listening and communicating
• Use communication strategies to build effective arguments and enhance learning experiences for clients

About the presenter:

Teresa McKee, CEO of Work2Live Well, is a transformation and leadership coach, certified mindfulness meditation facilitator, EFT practitioner and writer. Combining her experience with a B.S. in Business Administration and an M.S. in Psychology, specializing in Leadership Coaching Psychology, Teresa integrates behavioral science with results-oriented processes to help individuals and teams achieve their goals. In addition to executive coaching, Teresa facilitates workshops and webinars in the U.S. and Canada, is a keynote speaker and presenter, and developed and facilitates the online Dynamic Coaching Certification Program. She is also the creator and host of A Mindful Moment podcast, produced in both English and Spanish, to promote living a life of purpose and meaning. She is a member of the Mindful Society Global Institute and serves as Secretary/Treasurer on the board of the My Stuff Bags Foundation.

Watch the webinar recording here, and don’t miss the links to related resources below:

Resources

• This webinar’s presentation slides
• Handout: Four Areas of Emotional Intelligence
• Handout: The Quick Emotional Intelligence Self-Assessment
• The 7 C’s of Communication (World of Work Project)
• Nonverbal Communication and Body Language (HelpGuide)
• For information about Work2Live Well’s online courses and Dynamic Leadership and Coaching Certification Programs, visit Work2LiveWell.org.
• Subscribe to Work2Live Well’s “A Mindful Moment” podcast at AMindfulMoment.com.
• A Mindful Moment Podcast: Guided Meditations (YouTube playlist from Work2Live Well)