Webinar: Navigating the Medi-Cal Redetermination Process
As part of the COVID-19 pandemic public health emergency, Medi-Cal beneficiaries could keep their coverage regardless of any changes in their circumstances. This provision ended on March 30, 2023, and the Department of Public Social Services (DPSS) resumed its annual redetermination process to determine if a Medi-Cal beneficiary is still eligible to receive benefits.
So what does this mean for Medi-Cal members? And is there anything they need to do to ensure they keep their coverage? In this webinar, Dayna Zamora — Medi-Cal Product Solutions Manager with L.A. Care Health Plan — answers these questions and more. She outlines in detail:
- Continuous coverage and the resumption of Medi-Cal renewals
- The annual Medi-Cal renewal process
- Key messages home visiting staff can share with the families they serve
About the presenter:
Dayna Zamora is the Medi-Cal Product Solutions Manager for L.A. Care Health Plan. She has been with L.A. Care for 9 years. In her role, she is responsible for the development and fulfillment of all Medi-Cal member materials, including planned outreach strategies for Medi-Cal redetermination.
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Resources:
- BenefitsCal
Members can visit this site to update their information, check on their Medi-Cal case, and submit information requested by the County - KeepMediCalCoverage.org
Members can visit this site to learn more and to sign up for text and email alerts from DHCS to receive general updates about what is happening with Medi-Cal renewals. - The Department of Public Social Services Customer Service Center:
- Toll Free: 1-866-613-3777
- Local Numbers:
- 626-569-1399
- 310-258-7400
- 818-701-8200
- List of L.A. County-based agencies that can help with applying for free or low-cost health coverage
- L.A. Care:
- Protecting Immigrant Families Coalition: Information on Public Charge: