COVID-19 Information and Resources for Home Visitors and the Families They Serve

It’s not easy to keep track of all the COVID-19 information going around, so we’ve compiled a list — a one-stop shop of resources for home visitors and the families they serve in Los Angeles County. We’ll do our best to keep it updated with new information and resources. Also see the COVID-19 resources listed by First 5 LA, the funder of L.A. County’s Family Strengthening Network.

Use these links to see the categories below:

Last Updated: 9/21/2020, 11:00 a.m. PT

Accurate, Up-to-Date Information on COVID-19

Don’t trust what your friend got from a friend on Facebook. Here are some reliable sources that are continually updated:

Around L.A. County

General

Virtual Visits and Telehealth
Pregnancy, Birth, and Breastfeeding

Encouragingly, recent research from the Mayo Clinic shows that the overall risk of COVID-19 to pregnant women is low. However, pregnant women who have COVID-19 appear more likely to develop respiratory complications requiring intensive care than women who aren’t pregnant, according to the Centers for Disease Control and Prevention. In addition, pregnant women who are Black or Hispanic appear to be disproportionately affected by infection with the COVID-19 virus. Risk factors for severe COVID-19 during pregnancy include older maternal age, a high body mass index and pre-existing diabetes or hypertension.

Pregnancy and Childbirth

Breastfeeding

Community Resource Guides
  • Los Angeles Area Resources:
    • 211 LA County: Provides health-and-safety updates, and the latest information on L.A. County “safer at home” orders, plus resources on discrimination related to COVID-19. County residents may also call 2-1-1.
    • Association of Maternal-Child Health Programs (AMCPH) – Coronavirus Disease 2019 MCH and Community Resources
    • COVID-19 Los Angeles Community Resources Guide: A dedicated group of volunteers has been compiling a list of local food, housing, health, transportation, and education resources available during the COVID-19 outbreak. The document divides these resources into a few general categories: children and youth, adults, the elderly, the undocumented community, the trans and/or queer community, the homeless community, and veterans.
    • The People’s Guide to Wealth, Health & Other Services in English and Spanish (produced by Hunger Action LA)
    • FindHelp.org: Just enter your zip code to find local programs to help you get food if you can’t afford it, bill payment assistance, and other programs that serve your area.
    • One Degree COVID-19 Resource Guide for LA County: English and Spanish
    • L.A. County Disaster Help Center
    • MLK Community Medical Group – Community Resources
    • MoveOn – Coronavirus Resource Hub
  • California Resources:
  • Coronavirus Law & Policy Resources: ChangeLab Solutions has gathered resources to help public health practitioners, lawyers, and the general public.
  • Boyle Heights Family Resource Center-Free On-Demand Online Classes (topics include fitness, health and exercise, nutrition and family activity classes)
  • FAC Transit: Book A Free Ride
    • For essential workers during COVID-19, between the hours of 7:00am and 3:00pm
    • Click on link above for more details and to request a ride
  • Western Center on Law and Poverty: Up-To-Date COVID-19 Information
  • Community Resource Center: Free, On-Demand Virtual Classes
    • From LA Care Health Plan and Promise Health Plan, this page hosts dozens of useful instructional videos. Topics are wide-ranging and include healthy cooking, fitness routines, activities for kids and older adults, mental health and beyond.
    • Many videos offered in Spanish as well
Benefits: CalWORKs, Unemployment, and Tax Relief
Food and Nutrition Resources
  • LA Care and MEND Free Food Pantry – September 25th, 9:00a-11:00a
    • 10641 N. San Fernando Rd, Pacoima, 91331
    • Flyer: English
  • LA Food Bank Distribution Event-September 23, 12:00pm – 1:00pm
    • LAC + USC Medical Center, Walkway between Building B and Old General Hospital, 1200 N State Street Los Angeles, CA 90033
    • You can expect to receive approximately 25 – 40lbs of food. For your convenience, please bring your cart or reusable bags
    • Use the LA Food Bank Pantry Locator for more information
  • St. Margaret’s Center Open Air, Drive-Thru Food Pantry
    • 10127 S. Inglewood Ave, Lennox, 90304
    • Every Wednesday; you must call to preregister on Monday or Tuesday: (310) 672-2208
  • All DPSS offices are closed, but online applications are being accepted for CalFRESH, CalWORKS, Medi-Cal, and General Relief. Get more details here.
  • USDA Food and Nutrition Services (FNS) Response to COVID-19
  • One Degree Common App: Apply for CalFresh and other benefit programs
  • Pandemic EBT (P-EBT) benefits: The application to apply for P-EBT closed on July 15, 2020. Click here to learn how you can apply for Cal-Fresh.
  • SNAP Meals for Kids Interactive Site Finder
    • Helps families find free meals for children at more than 77,000 locations while schools are closed
  • CalFresh Emergency Benefits: Clients should check EBT balances at dpss.lacounty.gov or on the DPSS Mobile App.
    • CalFresh and CalWORKS cash assistance participants can use their EBT card to make purchases online. Click here for more information on how to use your EBT card to purchase groceries online (flyers available in English and Spanish).
  • WIC Services During COVID-19 Outbreak: In Los Angeles County, many WIC offices are not providing face-to-face services, but are serving families by phone, text, and email. People who have been economically affected by the COVID-19 crisis and are pregnant, postpartum, or have a child under five years old can apply for WIC services by texting APPLY to 91997, calling WIC at 888-942-2229, or visiting phfewic.org/apply. Here’s information in Spanish and here is a statement by PHFE WIC.
  • EC Hispanic Media:
  • School Meals During School Closure:
    • The “CA Meals for Kids” mobile app has been updated to help students and families find meals during COVID-19-related emergency school closures. It’s available on Apple, Android, or Microsoft mobile devices. Download it here.
    • Visit HealthyEating.org/SchoolMeals to find a comprehensive list of school sites where families can go to access free food for their children.
  • Everytable:
    • Healthy, affordable grab-and-go meals are available for purchase at some locations (click here for a map) that remain open across LA County. These sites offer curbside pick-up or delivery within a 3-mile radius. Click here for more information.
    • Free meals in Stores: Free “Pay It Forward” meals may be available at stores. Call ahead and they can put it aside for you. 
    • In Watts and Compton, they accept CalFresh/EBT through the Restaurant Meals Program (RMP) for curbside pick-up. RMP serves seniors, homeless and those with disabilities.
    • Use the code ETDELIVERY to waive the delivery fee on a subscription Box or one-time order of $25 or more.  
    • They are willing to work with nonprofits, service agencies and government around discounted meal pricing for groups. Call the helpline for more info.
    • They are currently working to establish a more regular distribution route for donated surplus meals. When they have this, they will share it widely.
  • Expensify.org is reimbursing families who use SNAP (CalFresh in Calif.) up to $50 when they purchase groceries and other essentials using an EBT card. Here are details on how to get paid.
  • Food banks and pantries: There are a number of food bank and pantry directories available to help Angelenos find the ones closest to them, including:
  • LA City/County
    • Elder Nutrition Program: The City and County are providing free meals to older adults 60 and older who are impacted by the crisis. Here is a map of sites offering meal delivery
    • LA County’s Hunger Initiative: This portal connects people in need to people who can help. Those who are food-insecure can find meal and voucher programs in their neighborhood, and community organizations can get information on how to connect their neighbors to the goods and services they need. 
  • Food and Nutrition Service Response to COVID-19
  • USDA: Find Meals for Kids When Schools are Closed
  • The Dream Center is providing food donations and warm meals in addition to toiletries -including diapers and wipes. Families are encouraged to arrive at the center to receive items. The Dream Center is open 11 hours a day, 7 days a week. The Center’s operating hours are 7:30 am – 6:30 pm. For more information please call, (213) 273-7000. The Dream Center is located at 2301 Bellevue Avenue, Los Angeles, CA 90026.
  • Boys and Girls Club of Metro LA: Food distribution (English) (Spanish)
  • These SEE-LA Certified Farmers’ Markets remain open, with modifications to ensure safety during the pandemic:
    • Atwater Village Farmers’ Market (Sundays 10am – 2pm)
    • Central Avenue Farmers’ Market (Thursdays 10am – 3pm)
    • Crenshaw Farmers’ Market (Saturdays 10 am – 3 pm)
    • Echo Park Farmers’ Market (Fridays 3pm – 7:30pm)
    • Hollywood Farmers’ Market (Sundays 8am-1pm)
  • Wilmington Farmer’s Market (Tuesdays, 9am-2pm)
  • USDA Food and Nutrition Services: Responses to COVID-19
    • The U.S. Department of Agriculture announced on September 21st the extension of more than a dozen flexibilities ensuring participants in the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) continue receiving the food and health support they need during the COVID-19 pandemic.
  • ALERT: EBT Card Scam
    • DPSS warns of a new scam targeting EBT cardholders. People are reminded to never share their personal information (SSN, PINs, etc), along with several other safety warnings. Scroll to the bottom of the linked page above for more details. If you think you may have been the victim of an EBT card, you can the DPSS Customer Service Call Center at (866) 613-3777
Health Care and Coverage During the COVID-19 Pandemic
  • LA County Department of Public Health Official COVID-19 Healthcare Provider Website
  • COVID-19 Testing and Treatment
    • The Department of Health Care Services has a new Medi-Cal program for people who are not Medi-Cal eligible (e.g. income too high) for COVID-19 testing & treatment. Click here for a FAQ sheet for this new program.
    • This coronavirus self-assessment tool uses the latest recommendations from the CDC to help you determine what to do if you think you might have symptoms of COVID-19 or may have been exposed.
    • LA County has issued new orders directing self-quarantine for anyone who has been exposed to a person diagnosed with or likely to have COVID-19 and self-isolation for anyone who has been diagnosed with or is showing symptoms consistent with COVID-19. Information on steps to take to self-quarantine can be found here in English and here in Spanish, as well as information on steps to take to self-isolate can be found here in English and here in Spanish.
    • Dignity Health’s Virtual Care Anywhere provides virtual urgent care for free to anyone experiencing mild to moderate symptoms of COVID-19 in Los Angeles and San Bernardino Counties. Access the service at dignityhealth.org/virtualcareanywhere, by calling 855-356-8053, or by downloading the Virtual Care Anywhere app in the Apple App Store or Google Play Store and using the coupon code COVID19. The service is normally $35 per visit, but this will be waived for any patient who thinks they are experiencing COVID-19 symptoms. See the flyer here and view these FAQs.
    • FREE COVID Testing is available to LA County residents, whether or not they are experiencing symptoms. Click here to book an appointment online.
    • MLK Community Medical Group – Community Resources
  • Contact Tracing: How does it work?
    • Contact tracing is a confidential and simple process that has been used by public health departments for decades to slow the spread of infectious diseases and avoid outbreaks.
  • LA County Department of Public Health: Print Materials for Patients and Facilities
  • California Health Care Foundation: COVID-19 Resources and CHCF Grantmaking – Maternity Care
  • Health Coverage
    • Covered California is expanding its Special Enrollment Period. Effective immediately, any eligible consumer can enroll in health coverage without experiencing a qualifying life event or other special circumstance. This new policy will be in effect until June 30, 2020. Click here for their full statement and more information.
    • Are your a member of L.A. Care? Access information about tele-health visits here. Members can also call the L.A. Care Nurse Advice Line at (800) 249-3619 (TTY 711), 24 hours a day, 7 days a week.
    • To find Health Access California’s most recent advice on care and coverage options, click here. They offer advice to all, regardless of insurance coverage or immigration status.
    • One Degree recently released their Common App to help users easily apply for Medi-Cal, CalFresh and other benefits programs.
  • Health Hotlines
    • Sansum Diabetes Research Institute: Latino Diabetes Helpline (805) 350-8730 is available to answer individual and family questions and concerns about diabetes or COVID-19 in a confidential and caring manner. This new 24/7 Helpline is staffed by experienced bilingual SDRI diabetes care experts to assist programs or individuals with diabetes or COVID-19 challenges
  • Catch Up and Get Ahead Toolkit
    • This page provides messages and graphics to help spread awareness about catching up on childhood immunizations during the novel coronavirus, or COVID-19, pandemic during National Immunization Awareness Month in August. These materials are for the general public.
COVID-19 Resources and Tips for Parents and Children

Here are some practical tips for caregivers:

At-Home Learning

Mental Health Resources

(Also see the COVID-19 Resources & Tips for Parents and Children section above for more mental health resources for families.)

Resources for Domestic Violence Victims
Diabetes Resources
Resources for Renters
Resources for Immigrant and Refugee Angelenos
Resources for Health Care Professionals
Resources for L.A. County Businesses and Workers Affected by COVID-19 (including information on the new federal and California state tax filing deadlines)
Information on Price Gouging and Avoiding Scams
Resources for LA County’s Unhoused Population