COVID-19 Information and Resources for Home Visitors and the Families They Serve

It’s not easy to keep track of all the COVID-19 information going around, so we’ve compiled a list — a one-stop shop of resources for home visitors and the families they serve in Los Angeles County. We’ll do our best to keep it updated with new information and resources. Also see the COVID-19 resources listed by First 5 LA, the funder of L.A. County’s Family Strengthening Network.

What would you like more information about?

(Click on the tabs to see the different resources categories available.)


Last Updated: 4/21/2021, 2:30pm

COVID-19 Advisories and Health Care

Accurate, Up-to-Date Information

COVID-19 Vaccines
Health Care and Coverage During the Pandemic
  • FREE COVID Testing is available to LA County residents, whether or not they are experiencing symptoms. Click here to book an appointment online. You can also visit this site.
  • This coronavirus self-assessment tool uses the latest recommendations from the CDC to help you determine what to do if you think you might have symptoms of COVID-19 or may have been exposed.
  • LA County has issued orders directing self-quarantine for anyone who has been exposed to a person diagnosed with or likely to have COVID-19 and self-isolation for anyone who has been diagnosed with or is showing symptoms consistent with COVID-19. Information on steps to take to self-quarantine can be found here in English and here in Spanish, as well as information on steps to take to self-isolate can be found here in English and here in Spanish.
  • Dignity Health’sVirtual Care Anywhere provides virtual urgent care for free to anyone experiencing mild to moderate symptoms of COVID-19 in Los Angeles and San Bernardino Counties. Access the service at dignityhealth.org/virtualcareanywhere, by calling 855-356-8053, or by downloading the Virtual Care Anywhere app in the Apple App Store or Google Play Store and using the coupon code COVID19. The service is normally $35 per visit, but this will be waived for any patient who thinks they are experiencing COVID-19 symptoms. See the flyer here and view these FAQs.

  • Covered California is expanding its Special Enrollment Period. Effective immediately, any eligible consumer can enroll in health coverage without experiencing a qualifying life event or other special circumstance. This new policy will be in effect until May 15, 2021. Click here for more information.
  • The Department of Health Care Services has a new Medi-Cal program for people who are not Medi-Cal eligible (e.g. income too high) for COVID-19 testing & treatment. Click here for a FAQ sheet for this new program.
  • Medi-Cal and Medi-Cal Access Program (MCAP):
  • My Health LA:
    • Uninsured individuals can get free coronavirus testing and treatment, regardless of immigration status. They may also qualify for My Health LA, a health-care program for low-income LA County residents. Call 844-744-6452 for more information. Visit dhs.lacounty.gov/MHLA for a list of their clinics.
  • Are you a member of L.A. Care? Access information about tele-health visits here. Members can also call the L.A. Care Nurse Advice Line at (800) 249-3619 (TTY 711), 24 hours a day, 7 days a week.
  • To find Health Access California’s most recent advice on care and coverage options, click here. They offer advice to all, regardless of insurance coverage or immigration status.
  • One Degree recently released their Common App to help users easily apply for Medi-Cal, CalFresh and other benefits programs.
  • CDC
  • Sansum Diabetes Research Institute: Latino Diabetes Helpline (805) 350-8730 is available to answer individual and family questions and concerns about diabetes or COVID-19 in a confidential and caring manner. This new 24/7 Helpline is staffed by experienced bilingual SDRI diabetes care experts to assist programs or individuals with diabetes or COVID-19 challenges
Mental Health Resources

  • Project Return Peer Support Network: Call the toll-free non-crisis support line at (888) 448-9777. Hours: Monday – Friday 5:00 pm – 10 pm, Saturday 11:00 am – 4:00 pm.
  • National Suicide Prevention Lifeline: 800-273-8255
  • The California Peer-Run Warm Line is offering emotional mental health peer support during the COVID-19 outbreak: 855-845-7415
  • Text MHFA to 741741 to talk to a Crisis Text Line Counselor

Income, Food, Utilities Supports and Benefits

Benefits: CalWORKs, Medi-Cal, and more
Food and Nutrition Resources
Price Gouging and Scams
Stimulus Payments and Taxes
  • Free Tax Preparation Assistance: The City of Los Angeles offers its residents the Volunteer Income Tax Assistance (VITA), a federal program that offers free tax help to people who generally make $55,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns.
  • Tax filers can file their own simple returns for free online with services in English and Spanish at https://www.myfreetaxes.org/ 
  • Earned Income Tax Credit
    • This year, immigrant filers with an ITIN (Individual Tax Identification Number) are eligible for California’s Earned Income Tax Credit and the Young Child Tax Credit.
Wi-Fi Services
Funeral Assistance Program
  • FEMA is providing financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020. For information on who is eligible, how to apply, and how to receive the funds, visit their website. There is no deadline to apply.

Resources for Specific Groups

Pregnancy, Birth, Infant Feeding Resources

Mental Health During Pregnancy

For healthcare professionals

People Living with Diabetes
  • Sansum Diabetes Research Institute provides relevant, up-to-date diabetes information and daily updates in Spanish and English on what Latinos with diabetes should know and do about avoiding and/or treating COVID-19.
    • Sansum Diabetes Research Institute: Latino Diabetes Helpline (805) 350-8730 is available to answer individual and family questions and concerns about diabetes or COVID-19 in a confidential and caring manner. This new 24/7 Helpline is staffed by experienced bilingual SDRI diabetes care experts to assist programs or individuals with diabetes or COVID-19 challenges
  • Diabetes Disaster Response Coalition:
Domestic Violence Victims
  • East Los Angeles Crisis Line for Domestic Violence: Call (800) 585-6231, available 24 hours a day
  • Los Angeles County Domestic Violence Hotline – When calling, enter your zip code and you will be routed to a DV agency in your area (800) 978-3600.
  • Peace Over Violence Hotlines (available 24/7):
    • Central LA: 213-626-3396
    • South LA: 310-392-8381
    • Pasadena/West San Gabriel Valley: 626-793-3385
  • LA Rape and Battering Hotline Numbers (available 24 hours a day, 7 days a week): 626-793-3385; 310-392-8381; 213-626-3393
  • Rainbow Services Confidential Hotline (available 24 hours a day, 7 days a week): (310) 547-9343
  • Jenesee Center Confidential Hotline (available 24 hours a day, 7 days a week): (800) 479-7328
  • Shelters available for domestic violence victims:
    • SPA 2 – San Fernando Valley
      • Haven Hills: 818-887-6589
    • SPA 3 – San Gabriel Valley (specifically Pasadena):
      • Peace Over Violence: 626-793-3385
    • SPA 4 – Metro LA
      • Peace Over Violence: 213-626-3396
    • SPA 6 – South LA
      • Jenesse Center: 800-479-7328
      • Peace Over Violence: 310-392-8381 
    • SPA 8 – South Bay
      • Rainbow Services: 310-547-9343
    • Los Angeles Homeless Services Authority: Call  (800) 548-6047 or visit lahsa.org/get-help
Parents and Children (including at-home learning)
Renters
Unhoused Population
Immigrant and Refugee Angelenos
  • My Health LA:
    • Uninsured individuals can get free coronavirus testing and treatment, regardless of immigration status. They may also qualify for My Health LA, a health-care program for low-income LA County residents. Call 844-744-6452 for more information. Visit dhs.lacounty.gov/MHLA for a list of their clinics.
  • Visit KeepYourBenefits.org to get the facts about public charge & immigration. See if public benefits could affect your different immigration options.
  • CA-PIF, The Outreach & Communication Workgroup, CA-PIF and Immigrant Community Experts:
    • The Healthcare System and COVID-19 for California Immigrants (English, Spanish)
Health Care Professionals

Prenatal Care Guidance

Breastfeeding Guidance

Home Visiting Programs
Resources for LA County Businesses and Workers Affected by COVID-19
  • The L.A. County Business and Worker Disaster Help Center is a centralized call center and website providing free, one-on-one counseling and support for business owners and workers who have been adversely affected by the ongoing Coronavirus/COVID-19 emergency. To get assistance you can call (833) 238-4450 (Monday – Friday from 8 a.m. to 4:30 p.m.), email disasterhelpcenter@lacounty.gov, or visit LACountyHelpCenter.org.
  • U.S. Small Business Administration: COVID-19 Small Business Guidance & Loan
  • Go-Biz COVID-19 ResourcesThe Governor’s Office of Business and Economic Development (GO-Biz) has compiled helpful information for employers, employees, and all Californians as it relates to the Coronavirus (COVID-19) pandemic.
  • The L.A. County Business and Worker Disaster Help Center is a centralized call center and website providing free, one-on-one counseling and support for business owners and workers who have been adversely affected by the ongoing Coronavirus/COVID-19 emergency. To get assistance you can call (833) 238-4450 (Monday – Friday from 8 a.m. to 4:30 p.m.), email disasterhelpcenter@lacounty.gov, or visit LACountyHelpCenter.org.
  • The Los Angeles County Department of Consumer & Business Affairs:
  • Go-Biz COVID-19 ResourcesThe Governor’s Office of Business and Economic Development (GO-Biz) has compiled helpful information for employers, employees, and all Californians as it relates to the Coronavirus (COVID-19) pandemic.

Other Community Resource Guides

Community Resource Guides